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Centre for European Research

Understanding the Influence of Ratings in the Third Sector: The experience of constructing an NGO Credibility Index in Greece

25 November 2015

Time: 4:00 - 6:00pm
Venue: QMUL, Mile End Campus, Francis Bancroft Building, Room 1.02.6

Speaker: Dr Nikolaos Tzifakis (University of the Peloponnese)
Chair: Professor Adam Fagan (QMUL)

The remarkable growth and global expansion of the NGO sector has over time created an intense selection problem for donors. The latter have responded to this challenge by introducing different kinds of requirements and assessment mechanisms in their programmes. Donors have, in this way, contributed to the partial professionalisation of the NGO sector. Indeed, NGOs have routinely undertaken time- and resource-intensive impact evaluations and effectiveness assessments. Moreover, an ‘assessment culture’ has been gradually embedded in the sector with the formulation of sector-wide ratings and rankings such as credibility indices. This presentation will elaborate on an attempt to create an NGO Credibility Index in Greece based on 157 structured interviews. It will analyse the methodology of the evaluation, the main hurdles in the implementation phase, and the core findings of the research.

Nikolaos Tzifakis is Assistant Professor of International Relations in the Department of Political Science and International Relations of the University of the Peloponnese. He has research interests in International Relations theory, Balkan politics, and EU external policies. His publications include articles in the Cambridge Review of International Affairs, Celebrity Studies, Conflict Security & Development, Ethnopolitics, European Foreign Affairs Review, Global Society, International Journal, Journal of Southern Europe and the Balkans, Perspectives on European Politics and Society, Problems of Post-Communism, and Southeast European and Black Sea Studies. He is the editor of International Politics in Times of Change (Springer, 2012) and co-editor (with Pantelis Sklias) of Greece’s Horizons (Springer, 2013). In 2008, he was awarded the Marcel Cadieux Distinguished Writing Award for his co-authored article with Professor Asteris Huliaras in International Journal.

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